# SunoAI

> SunoAI checks recorded food delivery support calls. It transcribes the call, tracks customer frustration over time, scores the agents against the team's checklist, flags red flags, writes fix notes for the AI team and gives the human agent spoken coaching. Powered by Gnani.ai speech models (Prisma v3.0 for transcription, Timbre v2.5 for the coaching voice). Built for Gnani.ai's Great Indian AI Internship Challenge 2026.

## Try it

- [Live app](https://suno-ai.vercel.app/): click "Try an example call" (no sign-up, no recording needed), then check one of three made-up example calls

## Docs

- [How it works](https://suno-ai.vercel.app/how-it-works.md): upload, transcription, analysis, the report and spoken coaching
- [Checklist and red flags](https://suno-ai.vercel.app/checklist.md): the checks, red flags and refund rules every call is scored against
- [Example report: Late order](https://suno-ai.vercel.app/examples/late-order.md): a full report in Markdown, with its transcript

## Optional

- [Source code](https://github.com/neha-tanti/sunoai)